CareReach
Community Health Program System
A complete MIH/Community Paramedicine program management system — patient enrollment, visit documentation, referral tracking, outcome measurement, and a dashboard that shows program performance at a glance.
The Problem
Mobile Integrated Healthcare and Community Paramedicine programs are expanding rapidly — over 1,800 MIH teams operate nationwide. But most lack a structured system to manage the program itself. Patient enrollment, visit history, referral follow-up, and outcome measurement live in scattered spreadsheets, email threads, and the program coordinator's memory.
The gap between "we have a community health program" and "we can demonstrate measurable outcomes to our funders" is where programs die. Hospital partners need readmission reduction data. Grant funders need quarterly outcome reports. Medical directors need documented clinical oversight. Without a system that captures this information longitudinally, the data doesn't exist when you need it.
Programs that can't demonstrate outcomes don't get renewed. CareReach gives you the documentation infrastructure to prove your program works.
Sound Familiar?
Patient enrollments tracked in a personal spreadsheet that only the program coordinator can find
Referrals made by phone with no follow-up — no one knows if the patient actually connected with the resource
Outcome data pulled manually from CAD and hospital reports the night before a grant deadline
Hospital partners asking for readmission reduction data and getting anecdotal answers instead of numbers
No way to show funders a longitudinal view of patient progress from enrollment through graduation
Case conferences run from memory because there's no centralized view of active patients and their status
CareReach replaces every one of these gaps with structured, trackable, reportable infrastructure.
What's Inside
A complete program management system — not a template pack. Every component connects to the tracker.
Program Tracker with Dashboard
A 6-sheet Excel workbook with dedicated logs for patient registry, visit documentation, referral tracking, and outcome measurement. The Setup sheet configures your Community Paramedic roster, partner agency directory, and grant metrics. The Dashboard surfaces active caseload, visit frequency, referral closure rates, outcome trends, and grant target progress — the data your hospital partner and funder need.
Policy, SOP & Patient Forms
A complete MIH Program Policy and SOP aligned to community paramedicine best practices, plus a Medical Director Oversight Policy for clinical governance. Seven patient forms cover the full care cycle: enrollment, consent, visit documentation, SDOH screening, care plan, discharge summary, and refusal of services. Every form feeds data back into the tracker.
Reference Library & Report Templates
Professional tierSix reference documents: Case Conference Template, Hospital Partnership MOU, Grant Application Data Template, Outcome Methodology Reference, Partner Agency Directory, and Program Evaluation Guide. Three report templates: Quarterly Outcome Report, Annual Program Report, and Hospital ROI Summary — the documents that sustain program funding.
Advanced Forms & Clinical Framework
Professional tierThree additional forms for mature programs: Community Partner Referral Form for structured external referrals, Medication Reconciliation Worksheet for medication management visits, and 30/60/90-Day Review Form for structured patient progress checkpoints. Plus a CP Scope and Competency Framework defining Community Paramedic roles, required competencies, and authorization levels.
28
files in Professional tier
< 1 hr
average deployment time
$0
ongoing subscription cost
Choose Your Tier
One-time purchase. No subscription. No IT required.
Standard
The core program infrastructure — patient registry, visit logging, referral tracking, outcome measurement, dashboard, policy, SOP, and patient forms.
- Program Tracker with 6-sheet dashboard
- Patient Registry with acuity and care plan tracking
- Visit Log with engagement and referral documentation
- Referral Tracker with closed-loop follow-up
- Outcome Log with pre/post baseline comparison
- MIH Program Policy, SOP & MD Oversight Policy
- 7 patient forms: enrollment through discharge
- Quick-Start Guide + Agency Setup Workbook
Professional
The full system — core tracking plus hospital partner documents, grant reporting templates, clinical framework, and advanced patient management forms.
- Everything in Standard
- Community Partner Referral Form
- Medication Reconciliation Worksheet
- 30/60/90-Day Patient Review Form
- CP Scope & Competency Framework
- Hospital Partnership MOU Template
- Hospital ROI Summary Template
- Quarterly + Annual Outcome Reports
- Grant Application Data Template
- Case Conference Template
- Program Evaluation Guide
- Outcome Methodology Reference
- Partner Agency Directory Template
Professional + Consulting
Professional tier plus a 90-minute implementation session. $299 product + $499 consulting add-on.
- Everything in Professional
- 90-min implementation call with Ken Wogan
- Patient registry and workflow setup
- Outcome metric configuration and baseline design
- Hospital partner reporting strategy
- Priority email support for 30 days
Built for Real MIH Programs
CareReach was designed by analyzing how community paramedicine programs actually operate — the enrollment conversations that happen in a patient's living room, the referrals that require follow-up across multiple agencies, the outcome data that needs to be pulled from CAD and hospital systems monthly, and the grant reports that are assembled under deadline pressure.
The tracker uses dropdown-controlled data entry across all four data sheets to eliminate free-text inconsistencies. Referral sources, visit types, engagement levels, referral categories, patient statuses, and outcome measures are all standardized — so your data is consistent whether it's entered by one Community Paramedic or five.
The Setup sheet configures your CP roster, community partner directory, and grant metric targets — so the Dashboard can show you active caseloads, referral closure rates, outcome trends, and grant target progress without building any custom reports.
Setup Requirements
- Setup time
- Under 1 hour
- Software required
- Microsoft Excel + Microsoft Word
- IT involvement
- None — runs from any shared drive
- Customization
- Configure CP roster, partner directory, grant targets, and agency details in the Setup sheet
- Subscription
- None — one-time purchase, yours to keep
How It Compares
| Alternative | Cost | Limitation |
|---|---|---|
| Scattered spreadsheets | $0 + 80+ hrs/yr | No longitudinal tracking, no referral follow-up, no outcome aggregation |
| Population health platforms | $5,000–50,000+/yr | Designed for health systems, HIPAA infrastructure required, IT dependent |
| Consultant to build program | $10,000–50,000+ | Program design delivered once — no ongoing management system included |
| ePCR system MIH module | $2,000–8,000/yr add-on | Clinical documentation only — no referral tracking, outcome measurement, or grant reporting |
| CareReach Professional | $299 one-time | Complete system, EMS-specific, hospital partner ready, grant reporting built in |
Works with ClearView: CareReach patient encounters that trigger QI review are documented in ClearView's QI tracker — connecting community health outcomes to your agency's quality improvement program.
Learn about ClearViewWorks with CrewStart: Community Paramedic onboarding, field training hours, and competency sign-offs are tracked in CrewStart — ensuring your CPs meet the clinical and operational standards your medical director requires.
Learn about CrewStartThis product provides program management infrastructure, not medical or legal advice. MIH program policies and patient care protocols should be reviewed by your agency's medical director and legal counsel. Patient data handling should comply with your agency's HIPAA policies.
Ready to Transform Your Operations?
Schedule a consultation to discuss how Wogan Solutions can help your agency achieve operational excellence.